
BLUE MAGIC PTY (LTD) was founded when we realized that security in This day and age is of vital importance to traders and the public.
We pride ourselves on our greatest asset, a professionally trained and dedicated pool of staff. We are able to provide uncompromising quality in every aspect of service. This know-how of the industry has paid dividends to all concerned.
Our dogged interest in acquiring the latest technologies and research methods in the security industry has ensured that our
client base has grown to the levels that it is at today. We actively encourage our employees to pursue higher positions within the company. We firmly believe that equal opportunity is equal access to improve one’s position in our Company.
Our search for the best possible service to our esteemed clients is complemented by exceptional management and
auxiliary services. Finally, we foresee that the need for security will only change in structure in the future.
We appreciate that our security concerns and actions will lead to a higher quality of life for our previous families.
MISSION STATEMENT
1. Security is not only an investment but also contributes to client satisfaction, protection, safety and above all, a
higher quality of life. We offer equal opportunity and impartial employment. Well managed, well trained staff
regardless of sex, creed or race is the company’s foremost image. Our commitment to service-excellence is
reinforced by a dedicated pool of human resource managers and security officers, who see their positions in the
company as more than a job; more likely their calling.
We see ourselves as falling within the employment equity act and to this end, have done our part in ensuring that the
principles of the said act are adhered to very strictly.
VISION
“To be the service provider of choice, be known and respected for our ability to always deliver exceptional customer
value through service excellence. We shall become partner to our customers by creating an offering and delivery of
integrated risk solutions, supported by a culture of enthusiastically devoted personnel.”
MANAGEMENT AND SERVICES
When a contract is signed, we ensure that the highest standards of service are implemented throughout. Our company provides a high caliber service from Grade E to Grade A Officers. The security officers are inspected before deployment to their sites and are transported to their sites and are transported to and from our offices.
Posts are in 24-hour contact with the Control Room for the purpose of constant monitoring. Electronic guard monitoring may be installed on sites.
Assessing the Client’s requirements, we undertake to provide and fulfill the following services:
Step 1: Drawing up of a suitable job description for the site in conjunction with the client before the contract commences. The selected complement of personnel is introduced to the site and formally orientated.
Step 2: Assist and advise the client on any security related problems that may arise.
Step 3: Issuing monthly security reports and incident reports. Once the services have commenced, regular meetings between management and the client ensures any deficiencies are identified and appropriate action taken. On-the-job training, supervisors and management further ensure consistency of service and continuous improvement in accordance with our standards.
BLUE MAGIC PTY (LTD) Philosophy ensuring security excellence is based on the following principles:
Stringent Recruitment and Selection Policy;
Understanding our Clients Business and Risk;
Customized Training;
Management and Supervision;
Mutually Beneficial Risk Reduction;
THE GUARDING DIVISION
Specialized guarding services are offered to the following business sectors:
Industrial Security;
Healthcare;
Retail;
Hospitality;
Commercial Property;
Educational Institutions;
Banking;
Corporate and Government Sectors;
Residential and Golf Estates and
This division is effectively structured and supported by Contract Managers, Area Managers and Branch Managers with dedicated mobile supervisory staff conducting quality assurance checks on all sites. The structure also supports the security operations from a 24 hour control centre on Branch Level, linked to the National Control Centre.
This division has the full and integrated support of all other relevant products and services offered by BLUE MAGIC PTY (LTD) Endeavour’s to specifically utilize the intelligence, investigative, technology and risk assessment services in support of the manned guarding services.
SERVICES ARE AS FOLLOWS:
Armed or Unarmed Guarding
Patrolling
Dog Handling
Access and Aggress Control
Armed Response on Alarms
CCTV systems
Electric Fencing
Temporary Security Officers (Special Events)
Installation and Monitoring of Alarms and Intercom Systems
QUALITY MANAGEMENT SYSTEM
MANAGEMENT
Operational Managers hold formal meetings with clients and detailed minutes are kept and acted upon. The reports are presented to the clients for discussion and amendment where necessary.
A special job description is compiled, outlining all duties to be performed. Once the service has commenced, daily contact is maintained between Supervisors or Site Manager and Client. Areas of improvement are identified, corrected and performance evaluations are carried out regularly to improve or discipline those who perform poorly.
Managers are on duty 24 hours a day and are required to make random site visits. These visits exclude the normal daily checks by Supervisors.
SUPERVISION
Supervision is regarded as the first level of Management and an extension of the company procedural and disciplinary codes. It is this level that the customer’s requirements are integrated with the performance of duties at guarding level.
AIMS OF SUPERVISORY UNIT
To ensure that officers are performing their duties as specified in the Job description.
To ensure that officers are alert and adhering to dress code.
To ensure that the image of the company and clients is held in the highest regard at all times.
Act as an extension of communication between officers and senior management.
PROCEDURE OF SUPERVISION
On arrival at the site he / she must determine the officer’s alertness.
Sign him / her on duty in the Occurrence book in red ink.
Inquire about the general situation.
Patrol with the senior officer on site, including spot checks on doors and windows.
Evaluate the performance of personnel and the situation on site.
Notify the control room of the situation.
Each site to be inspected at least once per shift.
Dayshift Supervisor is required to liaise with the Clients to determine if any instruction needs to be altered and extended.
HANDING OVER
The senior officer on site is responsible for the correct handover of shifts.
All keys, equipment and all relevant documentation must be listed.
He / she must sign in the occurrence book. We exercise a patrol hand-over system.
ARMED RESPONSE UNIT
The staff utilized for armed response has been trained in the following aspects:
Defensive Driving
First Aid
Firearm use
Terrorism as a threat
UNDERCOVER INVESTIGATIONS
BLUE MAGIC PTY (LTD) is able to provide an effective undercover service to Commerce and Industry, in order to determine the core of losses through pilferage, machinery and equipment failure, among others.Agents are briefed on a weekly basis and typed reports are submitted to management during the investigation process, with copies to customers.
EQUIPMENT UTILIZED
In order to carry out duties efficiently, we use state of the art equipment in order to maintain ISO standard.
Firearms - a register and issuing of firearm permits are kept strictly in accordance with Act 60 of 2000.
Radios - 2-channel radios are available.
Two-way radios are issued to security officers.
OTHER EQUIPMENT AND STATIONERY
Batons, Handcuffs, Whistles, Torches, Metal detectors, Guard monitoring systems (Magtouch), Pocket books, Occurrence books, Access books and Incident books.
COMMUNICATION
We operate a 24-hour radio control. This enables our officers in the field to be constantly in contact with our control centre. The radios are channeled through various repeater systems in the areas.
In the event of an emergency at a site, our Controllers have been trained with regard to which procedures to follow. The Controller will:
Notify all Supervisors and Managers in the area.
Page the Operations Manager
Telephone the Police and report the matter.
Inform the necessary Emergency services
The Operations Manager will inform the company Key Holder.
The Managers are issued with cell phones to ensure that a high level of communication is maintained.
EMPLOYMENT EQUITY POLICY OBJECTIVE
To eliminate all employment barriers, including unfair discrimination
and to adopt affirmative action measures
BLACK ECONOMIC EMPOWERMENT
BLUE MAGIC PTY (LTD) recognise and strive to adhere to the Code of Good Practice issued under the Broad Based Black Economic Empowerment Act 53 of 2004. In terms of compliance to the act initiatives are both internally as well as from the holding company.
We are furthermore proud to announce that our Broad Based Black Economic Empowerment (BBBEE) rating has been rated as Based BEE Procurement Recognition Level of 100%.
BLUE MAGIC PTY (LTD) employment policy complies with the Employment Equity Act No. 55 of 1998.
To get the commitment of the work force to the company’s vision, we ensure that employment equity is achieved at all levels, which will cover:
The elimination of unfair discrimination.
The implementation of affirmative action measures to advance the previously disadvantaged.
Preference will be given to designed groups who have the prerequisite knowledge, skills, qualifications and relevant experience.
Develop the human resources of the company to meet all requirements of the said Act.
SKILLS DEVELOPMENT
We provide training to our employees on an on-going basis and as per client’s requirements. Prior to commencement of duties, officers are familiarized with the specific requirements of the site on which they are assigned to. We pride ourselves that we have 3 Instructors to conduct internal training or refresher courses. Training is a continuous process and needs will be identified during performance evaluations, as well as when Supervisors point out specific needs.
PROCEDURES AND SELECTION
SELECTION AND TRAINING
OBJECTIVE
To ensure that previously disadvantaged (designated) groups, as defined in the Employment Equity Act are given preferential recruitment opportunities.
Recruitment and selection subscribes to the provisions set out in the Labour Relations Act of 1995, by committing to fair recruitment practices on the grounds of race, gender, pregnancy, marital status, family responsibility, ethnic or social origin, colour sexual orientation, age, disability, religion, political opinion, culture, language and birth.
The following criteria must be met prior to employment being offered:
Certificate of Education
Identity Document
Training Certificate from Government approved Training Centre
PSIRA Certificate
Fire Fighting
RECRUITMENT AND TRAINING
Employee care forms part of the BLUE MAGIC PTY (LTD) drive to service excellence and the objective is to conduct the operation with a well-managed, cared for workforce, whereby loyalty, productivity, reduced illness and absenteeism rates, and overall reduction in staff turnover is achieved.
Training and development of staff form an integral part of the BLUE MAGIC PTY (LTD) obligation towards the community, not only in terms of job creation, but also retention and development.
The effective utilization of manpower through effective scheduling not only achieves improved operational performance, but also allows staff to plan their personal lives. Staff receives work rosters in advance and is informed of roster changes.
All staff is required to sign and commit themselves to employment contracts, subject to the BLUE MAGIC PTY (LTD) Code of Conduct.
Staff is orientated on the Code of Conduct and the BLUE MAGIC PTY (LTD) disciplinary code. The principle is to rehabilitate staff through the disciplinary code rather than use it as a punishment measure only.
EMPLOYEE CARE:
Staff meetings
Leave planning
Staff appraisals
Commendations and staff rewards
Disciplinary actions
Pay query administration
Fair promotion system
Training and development
Communication from the highest levels
OBJECTIVE
To deal with all cases of serious illness, disability and incapacity in an objective and fair manner and to ensure that the best interests of both the staff member and the company are serviced, but in compliance with current employment legislation.
Serious illness, disability and / or incapacity will be dealt with fairly and objectively, and in those cases where a staff member is unable to perform his or her duties, the issue will be dealt with in accordance with the guidelines provided in the Codes of Good Practice (Schedules 10 and 11) of the Labour Relations Act of 1995.
TRAINING
The key to success in the Security Industry is to continuously develop and train staff. We ensure that our staff feel part of our team and at the same time encourage individual initiative and further development and training to uplift them in the company. After a security officer has completed a basic course, a further period is committed on training that is related to our client’s individual requirements. This course will enable us to instill confidence in our officers.
A competency profile is given to our officers and an on-site formal induction training is given to each and every officer by trained supervisors and area managers. This serves to ensure that the client’s individual initiative, self discipline, loyalty and interpersonal communication techniques are adhered to in order to create a lasting impression of both the company and us.
LABOUR BROKING
The company has since expanded its operations by engaging in Labour Broking by recruiting and training. We train for other leading security companies according to their competency profile. Since we opened our own training college, we are able to select or recruit the best students for a particular job. We have created a database of all students trained internally and recruited, and it is maintained according to the skills and qualifications achieved. We cross check the C.V. and other relevant documents before registering them in the database. Provision of required skill is offered with pride and confidence as all learners registered in the database have been properly screened.
UNIFORMS
We provide uniforms designed as per client’s requirements. In general we provide smart and identifiable uniforms, which portray our company’s image. After all we want your staff and visitors to respect your officers and not be intimidated by them.
COSTS
Costs are determined by the following factors:
Wages (which are determined by the Sectoral Determination No. 6), which regulates activities of the private security sector.
Relief Officers
Recruitment and Training costs
Control room and Communication costs
Uniforms
Management back-up and services costs
Bonus arrest payments for work well done
Training costs
Vehicle costs
Insurance costs
Why Choose Us
At Blue Magic Security, your safety is our mission. We go beyond standard protection — delivering precision, professionalism, and peace of mind in every operation.
Our team is made up of highly trained, PSIRA-certified officers, supported by advanced technology and a 24/7 control centre to ensure rapid response and reliable protection. Whether it’s residential, commercial, or close protection security, we tailor every solution to meet your exact needs.
We pride ourselves on swift action, visible presence, and uncompromising integrity. Every call, every patrol, every client we treat it with the urgency and respect it deserves.
Choosing Blue Magic Security means choosing:
* Immediate Armed Response – Fast, coordinated reaction when it matters most.
* Professional Protection Officers – Skilled, vetted, and mission-ready.
* Tailored Security Solutions– Designed around your risks and environment.
* Advanced Surveillance & Monitoring – Real-time intelligence for proactive safety.
* Trusted Partnerships – Built on reliability, discretion, and excellence.
Your security isn’t negotiable — and neither is our commitment.
Blue Magic Security — Your Peace of Mind Our Priority.
